Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly (name, email, phone, company details when you fill out forms or book calls), information collected automatically (IP address, browser type, pages visited via analytics), and information from third-party integrations when you connect external services.
How We Use Your Information
We use your information to provide and improve our services, communicate with you about your account and services, send relevant marketing communications (which you can opt out of at any time), comply with legal obligations, and analyze usage to improve our website and service offerings.
CRM and Third-Party Systems
When you interact with our website or submit forms, your information may be stored in our CRM system (GoHighLevel). This allows us to follow up and provide better service. By submitting your information, you consent to this storage and use.
Data Sharing
We do not sell your personal information. We may share data with service providers who assist in our operations (hosting, analytics, communications) under strict confidentiality agreements. We may disclose information when required by law or to protect our rights.
AI Interactions
If you interact with our AI voice or chat agents, those conversations may be recorded, transcribed, and stored for service delivery and quality improvement purposes. By engaging with our AI systems, you consent to this recording and processing.
Your Rights
You have the right to access, correct, or delete your personal data. You may opt out of marketing communications at any time. To exercise these rights, contact us at automate@matchitlab.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
For privacy-related questions or requests, contact MatchITLab at automate@matchitlab.com or (906) 542-0227. MatchITLab LLC, Miami, FL.